resi tidak ada keterangan penerima ataupun pengirim

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kenapa resi saya tidak dapat di cek padahal sudah 2x24jam
di situs jne tracking tertera not found
di cek resi tertuliskan on proses tapi pengirim dan yang di kirim kosong , hanya ada tulisan on proses

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Hi Kak,

Boleh disebutkan no resi dan ekspedisinya supaya bisa kami bantu tracking/lacak ?

Terima kasih

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